4/17/2023 0 Comments Style factor edge booster![]() ![]() ![]() Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 49 Kingdom St., Toronto ON M9P1W4, Canada. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. When will I receive my refund? We process all refunds the same day we receive the goods back and it can take up to 3-5 working days for the refund to show on your card.Our policy lasts 30 days. In the event we find no fault, we reserve the right to recharge you for the item/s and to recover our fees and expenses from you. We'll check all items returned as damaged or defective. Will Any Return Costs Be Refunded: If you return something because of an error on our part or because it's damaged or defective, we will refund any charges incurred in returning the item to us (either by a personalized pre-paid return label or by refunding your return postage costs. If your order has already been dispatched we cannot add anymore items and you will be required to place an additional order. If you would like to amend your order and the order has not been dispatched we will happily take payment of the extra items and send all items out together. This is usually before 4pm on the same working day. Please be aware that you are responsible for the cost of sending the unwanted item back to us and also the shipping costs for sending out the exchange item.Ĭhanging or Cancelling Order: If you would like to cancel your order please do so before it has been dispatched. Exchanging goods If you would like to exchange any items please contact us and we will do our best to get your exchanged items to you. Please note that you are responsible for shipping costs when returning unwanted goods.įaulty Goods: If any of the goods are faulty we will either refund the cost amount in full or send you a replacement free of charge. A full refund (minus the shipping costs) will be made on receipt of the returned goods. ![]() Unwanted Goods: Please return goods unused and in original packaging in perfect condition for resale within 14 days of receipt. Should you need to return any item to us for any reason please contact us. On these occasions, we will continue to update you via email as your order progresses. Split Deliveries: While we endeavour to deliver all items in your order together, we will occasionally ship part of your order separately due to product size, weight or stock issues. We know that you don't want to wait too long for your order to arrive.Any order that we receive before 4pm on a working day will be dispatched on the same day. ![]() Here at Hamna’s Beauty, we pride ourselves on excellent customer service. ![]()
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